ACSYS Mobile App - IMEI already registered

1. Cause: IMEI# already registered under a different user.

1. Go to System > User Management > Users → Filter the username.

1. Select the user → Click the ‘^’ symbol → Check the registered IMEI.

If the user has changed phones, update the new IMEI and click Save.

Note: If the issue persists, please contact support@acsys.com for assistance.

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